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FAQs, how-tos, and quick links
Frequently asked questions
For shared curriculums, click here to see our term dates and holidays
For private curriculums, we will adjust student timetables so that they follow your own term dates – just let us know when your holidays fall.
To refer a new student to a Tute curriculum, you simply need to use our self-service feature on the platform for shared provision or complete an online booking form for private and we will do the rest.
Shared
We aim to get students started within 48 hours of you submitting the self-service booking request on the platform, but we often turn these around much quicker than this.
Private
We require at least 10 working days’ notice. The 10 days start after we have received all the required information from you, including students details and content choice.
For guides on how to view and download attendance, engagement and progress data, click here.
View safeguarding crib sheet >
To learn more about safeguarding at Tute, click here.
View student assessment definitions here >
To learn more about tracking student progress and engagement, click here.
If you have requested mentoring for any of your students, this handy crib sheet explains the process and what you need to do to get started.
How-to video tutorials
You can find translated video tutorials in Pashto and other languages (with auto-translation) available below.
Self-service user guides
Simplified self-service permissions table:
Quick links
Can’t find an answer to your question?
Speak to your dedicated account manager who will be happy to help with any of your queries
Admin support:
admin.support@tute.com
IT support:
tech.support@tute.com