Strengthening safeguarding, together

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October 17 2025

Strengthening safeguarding, together

Keeping children safe underpins every decision we make at Tute. As Ofsted highlighted in our recent OEAS accreditation report, leaders have “put keeping children safe at the heart of everything the setting does.”

Safeguarding is never static. The risks children face change, and so must the ways we protect them. We’re continually finding better ways to connect information, spot patterns, and act quickly – because when everyone involved in a child’s education sees the full picture, they can respond with the right support at the right time.

That’s why, from Monday 3 November 2025, we’re strengthening how safeguarding information is shared and viewed through the Tute Platform. All reports, updates, and actions will be securely held in one place, giving partners greater oversight of individual students and cohorts – so together, we can make even more informed decisions to keep children safe.

What’s changing

Area	Previously	Now
Being notified of a concern	Received safeguarding reports by email only	Continue to receive reports by email, with added visibility in the Partner Portal  Acknowledge receipt of each concern via a secure link in the email (no login required) or directly in the portal
Providing feedback on a concern	Provided updates by email or online form, with no shared record	Share feedback or outcomes via the same secure link in the email (no login required)   Update directly in the portal, with all actions automatically logged and visible to Tute’s safeguarding team
Following up and tracking progress	Follow-up relied on email chains or phone calls	View a shared timeline showing submission, acknowledgement, and action for each concern Receive automatic reminders when acknowledgements or feedback have not been provided  Track correspondence and progress in one place with Tute’s safeguarding team
Accessing information	Safeguarding records were held by Tute. Partners requested copies or summaries by email. Evidence was shared as email attachments. No single view available in the platform.	Have platform accounts, giving visibility of safeguarding records alongside attendance, engagement, and progress Access a centralised log of all Tute-reported concerns and evidence for a full, contextual view of each child Continue to receive evidence by email, with all files securely stored and viewable in the Partner Portal for future reference

What we need from you

From Monday 3 November, all reported safeguarding concerns will require action within the Tute Learning Portal. There are two sets of responsibilities:

Those responsible for the overall Tute relationship 

Please ensure the following:

Safeguarding contacts have platform accounts – safeguarding contacts will soon be able to create their own accounts in the Tute Learning Portal.

Safeguarding contacts are aware of these changes and know how to access, acknowledge, and update concerns.

Safeguarding contact details are accurate and up to date, so notifications reach the right people.

safeguarding@tute.com is whitelisted to prevent alerts being missed.

For safeguarding contacts (partner/account and student-level) 

Each safeguarding contact is responsible for:

Acknowledging every concern – this is now a required step and can be completed easily via the button in the notification email or directly in the portal.

Adding updates or comments in the portal where appropriate, especially where action has already been taken.

Using their platform account to view safeguarding records, timelines, and evidence relating to their students.

Watch the walkthrough

Here’s a quick video showing how the new process works: 

If you have any questions, contact us at safeguarding@tute.com. 

Thank you for your continued partnership in keeping students safe.

Thank you for reading

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