Supporting your child

The best thing you can do to help your child succeed with Tute is to support them in their learning. Encouraging them to attend lessons, stay engaged, and put effort into their education makes a big difference. Research shows that parental engagement is one of the most important factors in improving student outcomes.

Here’s how you can help:

1. Encourage attendance
Regular attendance is key to success. Help your child to:

  • Stick to their timetable: Make sure they know their lesson times and log in promptly
  • Treat online lessons like in-person school: Encourage them to see lessons as just as important as a physical classroom
  • Be ready to learn: Help them prepare by getting their workspace set up and technology ready ahead of time
  • Watch lesson recordings: If they’ve been absent, they can catch up by accessing the playback

If your child struggles to attend lessons, talk to them about why and offer support. Staying positive and consistent will help build good habits.

2. Support engagement
Engagement is about more than just showing up. It’s about participating and making the most of each lesson. Here’s how you can help:

  • Encourage them to ask questions and answer during lessons: Reassure them that it’s okay to make mistakes—they’re part of learning
  • Check in about their lessons: Ask how their day went, what they enjoyed, or what they found challenging
  • Celebrate effort and progress: Praise them for trying their best, whether it’s answering a question, completing work, or staying focused

3. Create a productive environment
Setting up the right environment for learning can help your child focus and succeed.

  • Find a quiet space: If possible, set up a dedicated area for your child to learn, free from distractions
  • Minimise interruptions: Reduce noise and distractions like TV or phone use during lesson times
  • Get technology ready: Make sure devices are charged and working before lessons start

4. Stay involved
Your involvement shows your child that their education matters.

  • Use the parent learning portal: If you’ve been given access, check your child’s timetable, attendance, and progress regularly
  • Stay in touch with their school or local authority: Let them know if you have any concerns or feedback about your child’s learning
  • Give us feedback: We value your input. Let us know what’s working well or what could be improved

5. Help them stay motivated
Learning online can feel isolating at times, so your support can help keep them motivated.

  • Encourage breaks: Balance is important—encourage them to take regular breaks between lessons
  • Set goals together: Help them focus on what they want to achieve, like improving a subject or completing a piece of work
  • Show interest: Ask them about what they’re learning and share in their successes

Supporting your child’s education doesn’t have to be complicated. Small, consistent actions – like helping them log in, staying in touch with their school/LA, and encouraging them to try their best can make a big difference. Together, we can help your child thrive and achieve their potential.

Recognising and understanding bullying

At Tute, we care deeply about your child’s well-being and are here to support you in creating a safe, respectful, and inclusive environment for every student. Bullying can affect children in many ways; emotionally, socially, and academically. We want to partner with you to address it effectively.

We are proud to be a Core Member of the Anti-Bullying Alliance (ABA). This partnership reflects our commitment to using the best tools, resources, and training available to prevent and address bullying while promoting positive behaviour.

How to recognise bullying
Bullying comes in different forms – verbal, physical, social, or online (cyberbullying). It’s often intentional and repeated. Here are some signs to watch for:

  • Behaviour changes: Your child may seem more anxious, withdrawn, or moody and avoid their usual activities.
  • Struggling at school: You might notice declining grades or hesitation to attend online classes.
  • Physical complaints: Headaches, stomach-aches, or unexplained injuries can sometimes signal stress or bullying.
  • Social challenges: Avoiding friends or sudden changes in friendships.
  • Cyberbullying clues: Emotional upset after being online or unusual secrecy about online activities.

How we support your child
If bullying is reported, we take immediate, compassionate action to address the issue. Here’s what you can expect:

  1. Careful investigation: We’ll handle the matter confidentially, assess the situation, and take appropriate steps like setting behaviour expectations or temporary suspensions if needed.
  2. Support for your child: We’ll offer resources to help them build resilience, cope, and access counselling or other support if necessary.
  3. Collaboration with you: Together, we’ll develop strategies to ensure your child feels safe and supported moving forward.

What we’re doing to prevent bullying
As part of our work with the ABA, we’re proactive in fostering a positive, respectful online community. Here’s how:

  • Education: Regular training for staff and students about kindness, respect, and bullying awareness.
  • Awareness campaigns: Promoting inclusion, diversity, and positive behaviour.
  • Clear reporting options: Easy ways for students and parents to share concerns, including online forms and direct contact with our support team.

Take a look at our anti-bullying policy.

How you can help
Parents play a crucial role in creating a safe environment. You can help by:

  • Reporting any concerns to us as soon as possible.
  • Encouraging your child to speak up and ask for help when needed.
  • Collaborating with us to create effective support plans for your child.

We’re here for you
If you’re worried about bullying or your child’s well-being, please reach out to our Parent Support Associate (PSA) or staff through our secure reporting channels.

Together, we can ensure every child feels safe, supported, and valued.

Below are links you may find useful for further information and support:

Got a question? Need some help?

Visit our FAQs page for instant answers to our parents and carers’ most asked questions

Inclusion team:
inclusion@tute.com

SEND team:
SEND@tute.com

Safeguarding team:
safeguarding@tute.com